Terms & Conditions

These Terms and Conditions apply equally to members of both genders; use of the masculine is for convenience only.
The provisions of these Terms and Conditions and the Terms of Use on the Black Box website (hereinafter: “Website” or “Company”) outline the legal relationship between Website users and Website, as well as Website Terms of Use, and constitute users’ agreement to these terms and to additional terms which appear on the Website.
This Website is owned by Black Box Home Ltd, Corporate ID 516683042 (hereinafter: “Company”), with offices at 4 HaMaktzoa Street, Tel Aviv; email: theblackboxtlv.en@gmail.com
Company may, at any time, at its sole discretion, revise these Terms and Conditions.
These terms apply to use of Website and of services included therein using any computer or other communication device (such as a mobile phone, tablet computers, etc.). They also apply to use of Website made through the Internet and/or any other means of communication.
Company and Website management make their utmost effort to present the most complete and comprehensive information possible with regard to the products available on Website and/or any other goods sold on Website; notwithstanding the foregoing in this section, it is clarified that inaccuracies and/or errors and/or omissions may appear on Website, in good faith and without malice and/or intended misrepresentation. Website and Website management shall not be held liable in any way due to such inaccuracies and/or errors.
Chapter titles are added for users’ convenience and orientation; they may not be used in interpreting the Terms and Conditions.
Do not copy and use, or allow others to use, in any other way content in Website, including on other websites, electronic publications, print publications etc., for any other purpose.
The time recorded for each particular purpose on Company computers shall apply to all intents and purposes.
Users of this Website is hereby given permission to make only personal use of Website. Any commercial use of any kind of Website is hereby explicitly prohibited; any user doing so without obtaining prior written consent from Website managers will be subject to legal action and payment of damages. Insofar as a user wishes to make commercial use of Website, they must contact Website managers.
Website users are aware that opening an account, ordering products or services including browsing and/or surfing Website, constitutes consent to the provisions of these Terms and Conditions.

Website Content

Website contains information and provides services in connection with Company’s products and activities as well as with areas related to such activities, including purchase through Website, all at Company’s sole discretion.
Without detracting from the provisions of these Terms and Conditions, it is clarified that Website may contain estimated information and/or forward-looking expectations etc., and that any such information is not certain and may depend on a host of factors. Information offered as public service, including, without limitation, surveys, statistics, analyses, estimations, and/or calculators and other aids, is provided without assuming responsibility for its content; information may not be seen as recommendation for action and may not be relied upon without further examination.
Therefore, such information may not be relied upon and Company does not make any representation in connection with it, nor does it bear any responsibility for it. Professional information, estimations, and opinions, including opinions expressed by legal advisors, accountants, economists, analysts, doctors of any kind, as well as opinions and forecasts made by commentators, politicians, astrologists, etc., included in Website, if such are included, may not replace personalized opinions or consultations and may not be relied upon.
Company does not bear any responsibility due to and/or in connection with Website content and/or with its use, including in the context of membership of The Black Box club and actions made in connection with such membership. Company does not make any representation in connection with the correctness of Website content, nor is it responsible for the correctness and/or accuracy and/or relevance of any information and/or data and/or recommendation and/or proposition included therein (including information included in “User Content”, as defined below, and/or publications and/or external sources to which Website links, where such exist, and any information and/or detail and/or data included in and/or arising from Website in any way).
Company may include and/or allow the inclusion in Website of advertisements and/or offers made by third parties as well as links to other websites. Without detracting from the provisions of section 15 above, it is clarified that Company does not bear any responsibility of any kind in connection with such advertisements and/or links, and they shall be subject to the provisions of the chapters below.
Website users and surfers are aware that the content published on Website, including the articles and reports therein, may contain information that is promotional in nature.

User Content

Company may, at its sole discretion, operate different communication channels as part of Website where users may express an opinion and/or comment and/or answer surveys and/or present questions and/or raise and/or post information as well as participate in any and all ways in Website content (for example as part of chats, blogs, forums, etc.) (hereinafter – “User Content”).
It is clarified that Company is not obligated to post User Content on Website and that they may be posted at Company’s sole discretion, including with regard to the way, place, and duration of its presentation, among other things.
Where User Content is included in Website, Company may, at its sole discretion, disqualify and/or remove and/or modify User Content or any part thereof (both before and after it is made public).
It is clarified that Company is not responsible for examining and verifying User Content posted on Website; it is stressed that the statements made in such content do not express Company’s position. It is further clarified that posting User Content on Website and/or not posting them and/or not removing them from Website may not assign any liability to Company that may arise from such content.
A user posting or publishing User Content on Website, on their own initiative, in any way (including by e-mail etc.), states that they are the owners of all rights of such User Content and any attachments thereto (including any picture, photograph, drawing, etc.).
The user further states that they have lawful permission from the rights owner to make any use thereof and to assign any right thereto, and that their posting and/or use of User Content does not constitute a violation of and/or injury to any third-party intellectual property rights or any other rights.
Such user waives any right they may have to User Content posted/transmitted by them; the user consents that Company may use such content and any idea and/or knowledge and/or information included therein and/or arising therefrom in any way it may choose and for any purpose, as well as to copy, distribute, and publish it using any mechanism and in any way of its choosing (both in Israel and abroad), either itself or by way of giving authorization to others, all with no time limit or remuneration.
Company may store and use any information required by it and provided to it by Website users and surfers in a way which conforms to its privacy policy. Any other information provided to Company or uploaded to Website (not due to Company’s request) will be considered non-confidential and Company may publish or otherwise use it.
Company takes information security measures to secure the information included in Website and/or which has been transmitted through it however despite the foregoing, such information security may fail. Company does not guarantee complete security of information included in Website and/or information transmitted by users as part of and/or for the purpose of its use (such as information included in User Content, user details provided while signing up to Website, where such sign up exists, etc.). As part of uploading User Content to Website by users and/or providing any information or data by them, they confirm that the foregoing is known to them and that they may make no claim and/or demand toward Company pertaining to the foregoing.
The user declares that they may not upload advertisements not made by Company. Without detracting from the foregoing, the user commits not to upload to Website any information and/or software and/or content whose publication by them constitutes a violation of copyrights or of any other rights belonging to a third party (including the right to privacy). Users are solely responsible for any content uploaded to Website by them and/or on their behalf.
For the avoidance of doubt, it is clarified that users may not make use of User Content posted to Website, even if they are able to view it, unless Company’s prior written consent is provided.

Use of Website

Website may not be used in any way for commercial purposes, unless express authorization to do so is provided by Company in advance and in writing.
Website may not be used for any illegal purposes (including as part of uploading User Content in a manner which contradicts the provisions of these Terms and Conditions).
Do not copy and/or duplicate and/or transfer to another and/or transmit and/or publish Website content and/or any part thereof. Do not use Website content and/or allow others to use it except for the purpose for which it is published.
Do not present Website and/or its content and/or any part thereof in any way, including using any software, device, accessory, or communications protocol, which alter Website design and/or content and/or omit any part thereof (including advertisements and commercial content).
Do not present Company Website and/or its content and/or any part thereof as part of other websites.
It is strictly forbidden to upload user content to Website in a way that contradicts the provisions of section 27 above.
It is strictly forbidden to interfere in any way with other users’ use of Website.
It is strictly forbidden to affect and/or interfere with the use of Website and/or of information posted on Website and/or on its servers (including by way of interception).
It is strictly forbidden to attempt to circumvent and/or damage any security software used on Website.
Do not use Website and/or any part thereof for the purpose of hacking any computer systems (including those of Website itself) and/or to scan ports and/or to spread a computer virus or any other malicious software and/or send out chain mail and/or make any use of Website whose main purpose is to overload Website’s computer systems and/or prevent or affect the use of Website and/or any other website and/or for any other use that stands to damage Website and/or its users and/or any third parties.
Website user and/or surfer, in doing so, consents to the provisions included above in this chapter and commits to follow them and all provisions of the Terms and Conditions and to act in accordance with any law. It is clarified that Company may immediately prevent a user who violates any one of the provisions of these Terms and Conditions from using Website and to take any measure afforded to it by law (including providing relevant information to the competent authorities).
All intellectual property rights (including copyrights) contained in this Website and in the content included therein, including in text, icons, information, Website design, layout, graphics, photographs, drawings, Website logo, Website name, the technological knowledge needed for its operation, applications, code, data, methods, and commercial secrets and/or any other material included therein belong to Website and/or to Black Box Ltd., corporate ID 516683042.
The names “Black Box” and/or “Black Box TLV” or “theblackbox tlv” as well as the Website domain (blackboxtlv), trademarks (registered or otherwise), Website logo, and any other mark identified with Website, are the sole property of Company. They may not be used without obtaining its prior written consent.

Purchases through Company Website

Purchases through Website will be possible subject to meeting the cumulative conditions listed below:
42.1 The user is an adult (e.g., 18 years old in Europe or 21 years old in the USA) or a lawfully incorporated corporation.
42.2. The user has an active email on the Internet.
42.3. The user holds a valid Israeli or international credit card issued by a recognized credit card company, and the credit card company has authorized the transaction. It is clarified that Company reserves the right not to accept credit cards of different types.
42.4 The requested products are in stock.
42.5 The address to which products are to be delivered is located in the United States or in Europe, and is on the Postal Authority’s delivery map.
42.6 Company revises its products from time to time, adds or removes items, products, boxes, and packages that are out of stock and also revises its prices and the content of packages and boxes at its sole discretion.
When completing a purchase on Website, the user will be required to input the following details in the sign-up interface: ID number, first name, last name, telephone number, address, postal code, email address, and method of payment details. Additional details may be required, as shown on Website. The user confirms that the details provided are correct, complete, and accurate, and they consent that personal details provided while placing the order are provided at their own wish and with their consent.
Where details provided are wrong, inaccurate, or incomplete, Company may not be able to guarantee the fulfillment of the order.
The user is responsible for making sure that all details they have input are correct and that they have been captured in full. Without detracting from the foregoing, the user states and confirms that they are aware that knowingly providing false details may constitute a criminal offence and that those submitting false details may be subject to civil and criminal legal action, including lawsuits for damages caused to Company as a result of this.
In completing the purchase, the user states that the card used to make the purchase belongs to them or to a corporation on behalf of which they are making the purchase; that the card is valid; and that they are authorized by any law and/or agreement with the credit card issuer to make a purchase in the amount in question.
Sales on Website are made at a predetermined price while stock lasts (regular sale). If, after the sale of a product, it is discovered that it is no longer available due to circumstances not known at the time of placing the order, Company will inform the consumer of this within one business day and will allow them a choice of another product or cancelling the purchase.
Payment for the purchase shall be made by credit card only; payment will not be possible using another means of payment, such as: check, cash, store credit, points.
The user shall provide personal details as described in section 41 above, and then confirm their order (hereinafter – “Order”).
After completing the Order, Company will review the means-of-payment details; upon receiving authorization from the credit card company, Company will send an email to the user based on the details they have provided. It is clarified and stressed that the transaction will be completed only after Company has received the authorizations mentioned above on completing the charge, and subject to the product’s availability in stock, as stated in section 48 above.
It is clarified that Company may choose not to accept payment using credit cards of different types, at Company’s discretion. If the transaction is not authorized by the credit card company or if Company does not accept the type of credit card presented by the user, a message will be displayed to the user on Website or they will be notified of this by email. It is clarified that in such case the order will be regarded as not having been made.
Order delivery times will be calculated only starting from the time the transaction is authorized as described above.
The user declares that upon providing their email address, they consent to messages being sent by Company in connection with orders made according to the details provided by them. It is clarified and stressed that an email message as described above does not constitute evidence of the action taking place.
Internal computer records held by Company and/or its agent by it will constitute acceptable evidence of completing an order as described.
Products purchased through Website will be delivered as detailed below:
Company will deliver products purchased through Website to the address indicated by the user at the time of placing their order.
Delivery services will be made using one of the options detailed on Company Website.
Company will work to deliver products at the terms indicated and at the delivery prices indicated on Website at the time of placing the order.
Payment for delivery shall be made using the payment methods detailed above and shall be combined with the payment for products and may not be cancelled for any reason except if the transaction is cancelled for a defect or incompatibility, or if the transaction is cancelled before delivery is made.
The product delivery time indicated on Website for each product depends on the delivery method selected by the user. The number of business days does not include Fridays, Saturdays, holidays, and holiday eves; business days are counted starting on the day of obtaining authorization for the transaction from the credit card company. An order placed after 4 p.m. shall be considered, for the purpose of determining the delivery date, as an order placed on the following business day.
Company will not be held responsible for any delay in delivery / non-delivery arising from erroneous and/or inaccurate and/or incomplete delivery details submitted by the user or where such details are not fully registered on the system. It is the user’s responsibility to ensure that all details provided by them are correct and that they have been recorded in full.
Company will not be held responsible for any delay in delivery and/or non-delivery caused by force majeure and/or circumstances outside its control, including strikes etc.
In case of delayed delivery known to Company in advance, Company will make its best effort to inform the customer of the expected delay in advance, using the contact details provided by the customer at the time of making the purchase. In the event of a late delivery, the customer may cancel the purchase at the times set by law, according to the provisions of the chapter below.
It is clarified that the responsibility for delivering Company products etc. rests with the delivery company and/or Israel Post. Company will not be held responsible for their services in connection with a defect, delivery areas, delivery times, etc.
Where the customer is not present at the address to which Company products are ordered, they shall provide their consent to accept the product by telephone and the courier will leave the product as directed by the customer.
If the customer is not available and has not answered after making 2 phone calls, and the delivery company, at its discretion, finds that the product cannot be left securely near the customer’s location, the delivery date shall be postponed to another future date, and customer shall bear the cost of an additional payment in the amount of US$ 20 following a delivery attempt.

Purchase Cancellation by the User

The user may cancel their purchase in accordance with and subject to all provisions of the law, including the Consumer Protection Law, 5741-1981 (hereinafter – “Consumer Protection Law”) and its regulations.
Below are the conditions and the way in which the user may cancel their purchase:
According to the Consumer Protection Law, you can cancel up to 14 days from the day you receive the products and you can charge 5% or NIS 100, whichever is the lower of the two.
The user may not cancel the purchase of the following products: a. perishable goods; b. goods made specifically for the consumer as a result of their purchase; c. goods that may be recorded, copied, or duplicated, whose original package was opened and/or whose warranty label was removed by the consumer.
The purchase may be cancelled by contacting Company by email at theblackboxtlv.en@gmail.com within the time limits set in sections 65-68 above.
After receiving a purchase cancellation notice as described above, Company will return to the user, According to the Consumer Protection Law, you can cancel up to 14 days from the day you receive the products and you can charge 5% or NIS 100, whichever is the lower of the two.
Credit as described above is conditional upon inspection of the product returned by the customer to Company; no credit will be made for a product returned with a defect and/or wear and tear and/or one which has been used.
If the person carrying out the action has received the product before they cancel the purchase, they shall be responsible to return the product to Company, at their expense, at the address provided them. The product shall be returned, where possible or reasonable, in its original package.
The customer shall bear the cost of returning the cost of returning the product to Company’s possession as well as the cost of exchanging the product, in the amount of US$20 for returns and the difference in the cost of products for exchanges.
Company may cancel the purchase, in whole or in part, in the following cases:
There is an unusual, obvious error in the proposal, either in the product price or in the product description;
It is discovered that a communication error and/or another technical problem has prevented users from continuing to participate properly in the sale;
A force majeure, or an act of war, hostility, or terror do not allow the sale, its complication, or participation therein in a normal manner;
It is discovered that the purchase and/or sale was accompanied by an illegal act made by the user and/or their agent;
Notice of purchase cancellation will be delivered to the customer by telephone and/or in writing at the address indicated by them when making the purchase or when signing up to Website. In such case, the purchase is cancelled, and Company will refrain from charging the user’s credit card, or will refund any amount paid, if paid, for the product.
Except in connection with refunding the purchase amount as described above, the user will have no claim and/or demand of any kind toward “Black Box Home Ltd” and/or Company in connection with cancelling the purchase as described in this section.

Joining “The Black Box” Club

“The Black Box” Customer Club (hereinafter – “Company” and “Customer Club” or “Club”, respectively) Company offers its customers to join its Customer Club – and benefit from a host of discounts and benefits offered only to Customer Club Members (hereinafter – “Club Member” or “Member).
It is clarified that “The Black Box” Club is a customer club which belongs to Company. Signing up on Website does not constitute membership of this Club, too. In order to become a “The Black Box” Club Member, one must specifically sign up to the Customer Club in accordance with the provisions of Company’s Customer Club Rules (hereinafter – “the Rules”).
In addition, Company may, at its sole discretion, change the Customer Club track without notice.
Joining the Club involves a one-time payment in the amount of no cost or upon purchasing Company products at a total cost of no cost (hereinafter – “Member Fees”). Member Fees may change at Company’s sole discretion.
A Club Member is responsible to advise Company of any change made to their personal details indicated on the Club subscription form.
Club membership is conditional, among other things, upon correctly filling in a Club application form, including the following details: first and last name, gender, date of birth, ID number, mobile phone number, email, full address, and date. It is clarified that filling in the ID number of a customer asking to join the Club is a condition for Club membership.
Company has the right not to approve a customer’s application as Club Member for any reason and without providing any reasons at its discretion.
Company has the right to cancel club membership for Club Members at any time and at its sole discretion.
If a Club Member cancels their Club membership voluntarily, such cancellation will not award the Club Member the return of their Member Fees or credit for points accumulated which shall be voided upon cancellation of their Club membership.
Company reserves the right to change Club membership renewal fees at any time. It is clarified that, if the Club Member has joined the Club and paid Member Fees and after doing so, Member Fees have decreased, the Club Member will not be entitled to any refund and/or discount on account of the reduced Member Fees as described.
A Club Member may cancel their membership at any time by providing written notice. Cancellation of Club membership will take effect within 14 days of receiving the Member’s notice at Company’s Customer Club at the email address: theblackboxtlv.en@gmail.com. It is clarified that such membership cancellation may not award any right to refund of Member Fees. Membership cancellation will automatically cancel any benefit earned by the Club Member.
Club membership applies personally to the Club Member and it may not be conferred to or allowed to be used by another. In any case where concern arises about the use of the Member’s details, notify Company of this at the email address: theblackboxtlv.en@gmail.com.
Agreement to all the terms of the Rules is a condition for membership at “The Black Box” Club. Filling out the application form and submitting it as described above constitutes consent by the applicant to all the provisions of the rules including any future change to the provisions of Company’s Customer Club Rules. A Club Member shall have no claim in connection with the provisions of the Rules and/or amendment of the Rules.

Privacy

Personal details submitted by each and every Club Member when filling out the application form will be subject to Company’s privacy policy.
Company will not provide the details of a Club Member to third parties, except if it is required to do so by a court order or by law; if it receives notice of legal action against it due to the actions of the club member, as well as in any dispute, claim, lawsuit, demand, or legal proceedings, if any, between the Club Member and Company; if it organizes the Club activities under a different entity – and also if it merges with another entity or if it merges the Club activity with that of another entity – Company will be entitled to provide to the other entity mentioned above the details of the Club Member, provided that such other entity undertakes to fulfil the provisions of this privacy policy toward Club Members; if a claim is made or if suspicion arises with Company that the Club Member made an action and/or omission which damages and/or may damage Company and/or its agent and/or any third party, including other Club Members; if a claim is made or if suspicion arises with Company that the Club Member has used their Club membership for carrying out an illegal action and/or to allow, facilitate, assist, and/or encourage carrying out such action; if a claim is made or if suspicion arises that the Club Member has violated any of the Rules and/or any agreement with Company and/or with its agent; if and when this is required to operate the Club, such as providing details to employees and to other entities which participate in the Club or which are involved in its operation. Club Members will have no claim or demand toward Company in connection with providing Club Member details as described above and they hereby waive any such claim and/or demand.
Club Members confirm that they are aware that they are under no legal obligation to provide Club Member details and that such information is provided voluntarily with their consent. Club Members hereby expressly agree to the use described above in Club Member details and confirm that such use may not be considered an infringement of privacy and may not award them any relief and/or compensation.
Club Members who object to object to their Club Member information being used and/or who would like to be removed from Company’s mailing list; and/or who would like not to be contacted by direct emailing; shall notify the Club manager at theblackboxtlv.en@gmail.com. In such case, the Club manager and/or Company will act according to the instruction given to them, and Company may, at its discretion, cancel their Club membership without them being entitled to any compensation for this.
By joining the Customer Club, the Member gives their consent that their personal details, as they submit them to Company from time to time, as well as any detail concerning the Member and their purchases which has been accumulated by Company (hereinafter – “Details”), are included in a database / databases managed by Company (hereinafter – “Databases”), and that Company may use such Details for directly mailing Members (including by way of mail, telephone, fax, email, short-form messages including SMS, MMS, automated dialing system, etc.) any information concerning Company, its products, benefits offered by it (including benefits in connection with purchasing third-party products) etc. and also to provide Details to any third party for the purpose of promoting Company’s actions and sales and any other legal use, without such use being considered an infringement of the Member’s privacy and without awarding to the Member any relief and/or compensation and/or consideration of any kind.
The wording of these Rules will be available at the offices of “Black Box Home Ltd” at 4 HaMaktzoa street, and will also be posted on Website and may be reviewed on Website and/or by reaching out to Company in writing.
Company reserves the right to change the Rules from time to time at its sole discretion. Club Members are requested to read the provisions of the Rules and to stay informed of changes made to them, if any.
Club Members consent to all provisions of these Rules and relieve Company and/or its agent of any responsibility and/or claim and/or demand and/or lawsuit in connection with the Club and/or Club membership and/or Company’s offers in connection thereto and/or the Rules and/or errors and mistakes of any kind in connection with Club activities and they waive any claim in connection with the foregoing.